Producing terms of business
Produces your terms of business for a new client from your own master document, with whichever concessions you have agreed applied.
This page lists the jobs inside a UK recruitment agency that AI can take on, broken down by the function that does them. It is written for agency owners and directors.
These are the tasks that come round every week in a recruitment agency, grouped by the kind of work they are.
This is the point of the whole page. The work in the left column is why a client pays a fee. The work in the right column is what has grown up around it, and it is eating the time that should be spent on the left.
The use case for AI is taking away the time that gets spent on the work sitting around the job, and freeing your people up to do the work only a human can do. The work that grows the business, and the work they enjoy the most.
Average time spent, pulled from a variety of sources.
Whoever wins the clients. In a small agency, the owner.
Produces your terms of business for a new client from your own master document, with whichever concessions you have agreed applied.
Answers a selection questionnaire or framework method statement from the answers you have already written, in the words the question asks for.
Builds the report you take into a first meeting: who is hiring in their market, what the salaries look like, and how long roles like theirs are taking to fill.
Pulls together what you need to know about a company before a business development call, so you are not opening with a generic question.
Keeps a follow-up sequence running on prospects you have spoken to, drafting each message from what was actually said rather than from a template.
Consultants working perm roles, from brief to placement.
Turns a recorded qualification call into the job record in your ATS, whether that is Bullhorn, Vincere, JobAdder, Firefish or Itris.
Checks your notes on a new role against the questions that most often turn out to matter, and tells you which ones you have not answered.
Writes the job advert from the brief, then the shorter version for LinkedIn and the version for your own website.
Rewrites the job description the client sent you so that it describes the role they are actually hiring for.
Takes a CV in any format and rewrites it into your agency template, ready to send to a client.
Writes the profile that goes to the client with the CV, arguing the case for this candidate against the requirements that actually matter on this brief.
Assembles the formatted CVs and profiles into one document for the client, with a covering recommendation.
Drafts the chase to any client who has not come back on a shortlist or an interview inside the window you set.
Writes the confirmation to the candidate and the separate one to the client, and rewrites both when the time moves.
Writes the preparation notes for a candidate: the company, who is interviewing them, the questions likely to come up and how to handle the salary question.
Turns a recorded debrief with either side into feedback on the record, and drafts the written feedback to the candidate.
Produces the offer confirmation, the candidate agreement and the placement record when an offer is accepted.
Writes the weekly update to each client: every live role, where each candidate is, and what is waiting on them.
Bookings, availability, timesheets, and a payroll deadline every week.
Confirms shifts to workers and to the client, and reissues the confirmation when anything changes.
Answers the three questions you need answered when a shift falls through: who is available now, are they compliant, and have they worked for this client before.
Drafts the Monday chase to workers who have not submitted and to approvers who have not approved, getting firmer the later it gets.
Produces the Key Information Document a temporary worker has to be given in writing before terms are agreed, and tells you when one needs reissuing.
Tracks the Agency Workers Regulations qualifying period for every worker, which runs per worker, per hirer and per role.
Turns assignment end dates into three diarised conversations rather than a date that passes: the client at four weeks out, the worker at two, and the confirmation at one.
Reports what you are charging against what you are paying, per worker, and flags where the margin has slipped.
Briefing a consultant, and clearing what does not need them.
Waiting for you at eight. Who you are speaking to today, what happened last time, what moved overnight and the three things that will not wait.
Fifteen minutes before a call, a short brief on whoever you are about to speak to.
Sorts the overnight inbox into what needs you, what needs a reply you can approve, and what can wait.
At six, what moved today, what you said you would do and have not, and what tomorrow looks like.
Builds the week around what actually needs to happen rather than around whatever shouts loudest.
Answers questions about your own data without you building a report first. What did we bill in engineering last quarter. Which clients have we not placed with this year.
Resourcers and delivery consultants. Searching, screening, arranging.
Reads every application against what the brief actually asks for and puts them in order, with a line on each saying why it sits where it does.
Writes the search string for the job boards, your own database and LinkedIn, and saves it against the job so nobody rebuilds it.
Writes the approach to each person on a longlist, based on what is actually on their profile rather than on a template.
Turns a recorded qualification or screening call into notes on the candidate record.
Works through an export of your own records against a new brief, so you look at the people you already know before you spend anything on advertising.
Finds the duplicate records, the statuses that have not changed in months and the submissions with no reliable date on them.
A named team at scale. The owner in the evening at ten people.
Watches every document with an expiry date and tells you before it lapses.
Keeps the due diligence file on every umbrella company you use, and keeps it up to date.
Assembles the employment intermediaries report that is due on the fifth of August, November, February and May.
Indexes where each record you are required to keep actually lives, and tells you what is missing.
Tracks which of your limited company engagements have a status determination statement from the client and which do not.
Works through each requirement of your REC compliance assessment against what you actually hold, ahead of renewal.
Timesheets into worker pay and client invoices, every week.
Checks submitted timesheets against the booking and the agreed rate before they go into payroll.
Reconciles what a client has self-billed against what you expected, and rebuilds the invoice in whichever format that client insists on.
Compares the payslip a worker actually received from an umbrella company against the Key Information Document you issued.
Cash, debtors, commission, and payroll agreeing with billing.
Builds the weekly cash forecast, which matters in this industry because you pay workers weekly and get paid in thirty to ninety days.
Drafts the chase on every overdue invoice, escalating with age.
Calculates commission per consultant against your scheme, including thresholds, tiers, splits, overrides and clawbacks, and shows the workings.
Checks that what you paid out and what you invoiced actually agree, per assignment, before the month closes.
Dashboards, board packs, desk economics and strategy reviews.
Builds the dashboard your ATS cannot produce, and keeps it current. Net fee income per head, per desk and per sector, pipeline value, conversion at each stage, time to fill and time to first bill.
Drafts the board pack from your accounting system and your ATS export, with the commentary on what moved and why.
Reports what moved last week, what did not, and which deals have had no real contact in a fortnight.
Prepares each one to one with the numbers already pulled and last month's actions carried forward, then writes up what was agreed.
Works through the roles you did not fill and the placements that fell over, and looks for what they have in common.
Puts the real cost of a desk against what it bills, including the job board spend and the time that went into roles that never placed.
Reports how much of your income depends on too few clients, and what would happen if the largest one left.
Pulls the quarter together into something you can actually argue about: what you said you would do, what happened, and what the numbers say about where to go next.
Adverts, content, brand, and the material behind bids.
Takes one advert and prepares the versions each job board and channel needs.
Turns a completed placement into the case study you need for bids, your website and your own marketing.
Writes the market update you send to clients and candidates, using your own data rather than repeating a job board's press release.
Keeps your bid answers, policies and accreditations current, and tells you what has gone out of date.
The times above are averages. Put your own numbers in.
Costed at £32 an hour. An hour is costed from that salary plus employer National Insurance, pension and overhead, over 1,740 hours.
Both figures value the same hours, one as cost and one as billing, so the total is the size of the opportunity rather than a number you would book.
Not a bigger agency. The same agency, with the work on the right hand side of that list mostly gone.
Pick one use case from this page. Thirty minutes on a call, no slides, and you keep whatever we build.
Book a call